Herbal Incense Store 



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By entering and ordering from www.herbal-incense-direct.com the Buyer agrees to our Terms and Conditions of service as specified below.

The Buyer also states and agrees to the following:
" The Buyer is 18 years of age or older;

" Any herbs, herbal blends, and/or bulk of herbs on this site are legal to sell and/or purchase in the Buyer's local city and state;

" The Buyer agrees to use our products for their intended purposes only;

" www.herbal-incense-direct.com is not liable under any circumstances for the misuse of our products committed by the Buyer.

" The Buyer understands that all www.herbal-incense-direct.com products are offered for scientific research purposes/ COLLECTING AND AS AROMATIC POTPOURRI only and that these products are not intended for human consumption;
" The Buyer understands that ALL AROMATIC POTPOURRI HERBAL BLENDS with natural fruity essences SOLD ON THIS SITE ARE not designed or intended for human consumption AND ARE not suitable for burning, smoking, imbibing. Do not inhale the smoke that is created if this product is burned. Do not use this product in any incense burning equipment.

" The Buyer understands that the Seller's products are not for oral consumption, including the inhalation of smoke/hot vapours;

" All aromatic potpourri blends, incense and collectors items (e.g spice, ex-ses ect - see product descriptions for details) - - sold on www.herbal-incense-direct.com may be legal in some countries and not legal in others, therefore some products that are legal today may become illegal in the future or at any time in the future become NOT FOR SALE IN AUSTRALIA, USA, CANADA, AUSTRIA, POLAND, GERMANY, JAPAN, FRANCE, UK AND EUROPE, SOUTH AMERICA OR ANYOTHER COUNTRY WORLDWIDE due to rapidly changing individual county laws. It is up to the buyer to check the laws of their resident country and only order if they agree to accept the any liability for the importation of the product.

" All aromatic potpourri blends, incense and herbal collectors items (e.g spice, ex-ses ect - see product descriptions for details) - - sold on www.herbal-incense-direct.com are not for sale in the following regions, uk, EU, USA. We can not accept liability for Importation of any herbal potpourri or collectors item blends supplied by this site, this is the liability of receiver of the goods.

" www.herbal-incense-direct.com cannot accept liability for the purchase of any items listed that have been indicated as a "may not be today or in the future for sale in the region/country".. If the Buyer purchases any product sold on this site, he/she accepts all liability for any action that may be taken by the country of their residence for the importation of any of the products listed on this web site;

" If the goods are seized at customs a refund cannot be issued;

" The Buyer agrees that the Seller does NOT supply instructions of use of any product provided. If the Buyer has any medical concerns or questions regarding the use of herbs or herbal blends offered on this site, the Buyer should consult with a specialist;

" The Buyer agrees to take full responsibility and liability for any purchases made from the Seller;

" The Buyer agrees to indemnify and hold harmless the Seller, its suppliers, employees, owners and agents for and against any and all losses, damages and expenses, including legal fees, which may result from the unsafe, improper or illegal use, or an unintended use of any product provided by the Seller;

" The Buyer understands that it is his own responsibility to check and follow the local, state/ province and government laws and regulations in accordance with the use of any product provided by www.herbal-incense-direct.com;
" The Buyer agrees that the Seller is not liable for a delivery of the products;

" The Buyer understands that by submitting an order to the Seller via the electronic processes, the Buyer states that he is at least 18 years of age.
www.herbal-incense-direct.com takes no responsibility or liability for incorrect use or misuse of this product.

" This product is not designed or intended for human consumption. this product is not suitable for burning, smoking, imbibing. Do not inhale the smoke or vapours that are created if this product is burned. Do not use this product in any incense burning equipment.

" By purchasing this product you agree not to ingest, smoke, imbibe or consume this product and that you intend to use this product only for use as a non burning aromatic potpourri.

" The purchase of any product sold on this web site is the personal liability of the person or company who has placed and who has received the order and not the liability of www.herbal-incense-direct.com.

" www.herbal-incense-direct.com cannot accept liability for the purchase of items that have been indicated as a "not for sale region" please see terms and conditions for details. In doing so, the purchaser accepts all liability for any action that may be taken by the country of their residence for the importation of any of the products listed on this web site...

" If the Buyer provides a billing address that does not match the billing address relating to where their credit/debit card statements are delivered to, the Seller will not process the order and void it;

" Orders CANNOT be placed by third parties;

" If the name on the credit/debit card does NOT match the name of the person placing the order, the order will not be processed and be voided.

Fraudulent orders include, but are not limited to, orders placed using a credit/debit card that is not yours or one which you do not have permission to use. The use of a parents or legal guardian's credit/debit card by a minor without the consent of the parent or legal guardian is a crime. All such orders will be prosecuted by the Seller to the fullest extent of the law. All financial responsibility including, but not limited to attorney fees, court fees, fines and/or any other applicable fees shall be the full responsibility of the fraudulent party.

The Seller does not sell, rent or share personal information with any third party. The information you give us is totally confidential, and will not be sold or given to any individual, company or organization under any circumstances.

The products and claims made about specific products on or through this site have not be evaluated by the FDA (United States Food & Drug Administration) and are not approved to diagnose, treat, cure or prevent disease.

All Rights Reserved. Products featured here are registered trademarks of their respective companies. www.herbal-incense-direct.com retails and markets the products from an array of manufacturers and distributors. The copyright in all materials provided on this site ("Web site") is held by www.herbal-incense-direct.com or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of www.herbal-incense-direct.com or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Web site for personal, non-commercial use only. The Buyer agrees not to modify the materials and retain all copyright and other proprietary notices contained in the materials. The Buyer has not any legal rights, without the www.herbal-incense-direct.com's permission, "mirror" any material contained on this web site on any other servers. This permission terminates automatically if the Buyer breaches any of these terms and conditions. Upon termination, the Buyer will immediately destroy any downloaded and printed materials. Any unauthorized use of any material contained on this Web site will violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. All graphics, logos, advertisements and promotions are copyright www.herbal-incense-direct.com. Unauthorized duplication/alteration/editing or use of any kind without written permission of the Seller is strictly prohibited. You must accept the conditions of use before your order can be processed.


herbal-incense-direct and its affiliates evaluate each user submitted review to ensure adherence to our safety and quality principles. We reserve the right to modify any and all user submitted reviews to guarantee compliance with applicable laws and to ensure the safety of herbal-incense-direct, its affiliates, and its customers. Any and all reviews implying or stating inadvisable or unsafe use will either be modified for the aforementioned reasons or rejected at our discretion. All herbal-incense-direct products are for novelty purposes only and no product is intended for human consumption. To assist us in this matter, please make certain that your review complies with proper use of our products as non-consumable novelty items before submission.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click the "Add To Cart" button of any item/s that you wish to purchase. This will place the item/s into the shopping cart. After you have finished your selection/s, click on "Checkout" button and you will be asked for a few details that we need to satisfy the order.

Orders are only decrypted after they reach our computer. They are not held in clear text on any web site. All credit card numbers are deleted from our admin computer after the order is processed successfully.

We accept Visa (credit and debit), MasterCard (credit and debit), Switch (debit card) and Maestro Dom (debit card). We do not process any cards until the item is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the Internet.


PLEASE NOTE: All orders placed outside the UK will be charged in US dollars. E.g. Goods purchased by USA citizens will be charged the GB pounds equivalent of the US dollar total.
E.g. If the total of cost of goods is equal to $100 USD this sum will be divided by the current UK exchange rate and charged in pounds so that the card holders account will be deducted approx $100 USD

Shipping And Handling

Back Orders Delays in credit card processing may occur due to stock deficiencies. Order will not be dispatched until the payment is taken from the customer's credit card, however most order will reach their destination address within the indicated time frame.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us:


Privacy Policy Herbal-Incense-Direct.com does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.
Returns Policy 100% Money Back Guarantee
The following restrictions apply to products which specifically state they are covered by our full satisfaction money back guarantee. Non-adherence of these conditions will void the guarantee. In order to organize a refund under these terms and conditions, the customer must e-mail us via the 'Contact Us' link within 7 days of taking delivery of their herbal-incense-direct product and request a refund under these terms and conditions. Full delivery information will be made available only following contact. The customer must comply with the directions of herbal-incense-direct staff in order to facilitate a refund. Please refer to the following procedure for additional details:

(1) All money back guarantees offered by herbal-incense-direct are subject to a maximum period of 7 days, unless otherwise stated, from date of purchase. No refund claims outside of this period will be considered;

(2)The original product container , including any remaining product, must be returned to us. When returning used items, covered by our money back guarantee if not completely satisfied, please complete the following steps:

(a) return the remainder of the goods in question to us in appropriate packaging (make sure all open packages are sealed tightly to prevent leakage),Please note that all original containers, e.g. Foil bags and outer packaging, must be retained by you and returned to us when claiming a refund.

(b) we expect products to be returned to us in good condition, and should not be damaged beyond reason. Similarly, we expect all non-consumable products to be used minimally before they are returned. Items that are suspected of misuse, tampering, & consumption will not be accepted.

(c) enclose a letter describing (in as much detail as possible) how you used the item in question and the result. Please include the name of the product and details of any unexpected results. We offer the money back guarantee at our cost in good will and fully expect our customers to take the time to provide us with the necessary feedback if claiming against the guarantee.

A full refund of the original product cost is offered. We do not offer a refund of any original shipping cost. All returned goods must be returned to us via USPS tracked service and a print out of the order confirmation must be included with the package so that we can identify your details and log them back into the system once we have received your returned goods. If this is not done, we will not be able to identify your card details with our online card processing merchant and will therefore be unable to issue you a refund. Please send a mail including a tracking code and your original order number indicating which product you are returning and answer the questions above to orders@herbal-incense-direct.com

If the goods are not returned using USPS tracked, we will and cannot be held responsible for the receipt of the returned goods. If you contact us to say you sent the goods back to us and you do not provide a tracking code via e-mail to orders@herbal-incense-direct, we will assume the goods were never sent and a refund will not be issued.

We reserve the right to forfeit the guarantee if we suspect any abuse of our money back guarantee offer.